Cooling faults
Warm fridge, a freezer that will not freeze, fans, defrost parts, sensors, thermostats and start relays, as appropriate to the real maker.

Kenmore fridge not cooling, or the freezer not freezing? Kenmore is a private-label brand built by several manufacturers, so the right repair depends on who actually made your fridge. We identify the maker from the model number, test the part, and quote before any work begins.
Because a Kenmore can be built on a Whirlpool, LG, Samsung or Electrolux platform, we start by finding out which one, then repair it as that fridge.
Warm fridge, a freezer that will not freeze, fans, defrost parts, sensors, thermostats and start relays, as appropriate to the real maker.
No ice, small cubes, slow dispensers, filters and valves on Kenmore side-by-side and French door models.
Frost on the freezer wall, frozen drains, water in the drawers, and the defrost parts behind them.
Clicking, short cycling, dead fridges and storm damage. We test the cheap parts first.
Kenmore has long been a private label, sold under the Sears name, and its refrigerators have been built by several manufacturers over the years, including Whirlpool, LG, Samsung and Electrolux. So two Kenmores can be quite different inside. One may share its parts and fault codes with a Whirlpool, another with an LG.
That is good news for repair, because the underlying fridge is usually a well-known design with available parts. It just means we need the model number. A full Kenmore model number has three digits, a period and more digits, and it tells us the family. From that we know which maker’s guidance and parts apply, and we diagnose accordingly.
Because the maker varies, our brand pages help: Whirlpool, LG, Samsung and Frigidaire (Electrolux) cover codes and fixes for those platforms.

Match what you see to the usual cause, and to what is safe to try before you call.
| What you see | Usual cause | Safe first check | Typical fix |
|---|---|---|---|
| Fridge not cooling | A fan, defrost fault, sensor, relay or dusty coils, depending on the maker | Check the vents, the coils and the freezer for frost | Fan, defrost or relay repair |
| Freezer not freezing | A leaking seal, a failed fan, a defrost fault or a start relay or compressor problem | Thermometer in the freezer; check the seal | Fan, seal or defrost repair |
| Fridge warm, freezer cold | Evaporator fan, damper or frost on the coil | Look for frost; listen for the fan | Fan or defrost repair |
| No ice or slow ice | Warm freezer, old filter, supply problem or a failed valve | Freezer near 0°F; replace an old filter | Valve or ice maker repair |
| Water in the crisper drawers | Clogged or frozen defrost drain | Look for ice at the freezer floor | Clear the drain; fix why it froze |
| Runs constantly | Dusty coils, a leaking seal or a failing fan | Clean the coils; dollar-bill test | Coil, seal or fan repair |
| Clicking, then silence | Start relay, overload or capacitor | Listen for a click every few minutes | Replace the relay or capacitor |
| Dead after a storm | Surge damage to a relay or board | Unplug 5 to 10 minutes and restart | Replace the damaged part |
On the call we ask for the model number from the label inside. It tells us the maker and the platform.
We work out whether your Kenmore is built on a Whirlpool, LG, Samsung, Electrolux or other design, and use the right guidance.
We test the fan, defrost parts, sensors, relay and cooling circuit to prove what has failed.
You hear the cause, the part and the price, and our honest view on repair versus replacement.
We fit the part and confirm cooling. We explain what to watch.
Kenmore fridges turn up in homes of every age here, often older and well used. These are the local factors we think about on a Kenmore call.
Many Kenmores in Fort Myers are older units. A relay, fan or gasket is usually worth fixing, but a compressor on an old one may not be.
Many Kenmore fridges are in rentals. We can give a short written diagnosis and quote for a landlord.
Kenmores often end up as garage fridges. Some manuals limit the room to roughly 55°F to 110°F, and a hot Florida garage is outside that.
A surge can damage a relay or board. Unplug the fridge for 5 to 10 minutes after an outage, and call us if it will not cool.
$100 - $450 depending on scope
Most Kenmore repairs in Fort Myers fall within $100 to $450. A fan, relay, thermostat, filter or gasket is toward the lower end. A board, an ice maker assembly or a compressor can cost more, and the maker’s platform affects the parts. You get a clear quote before any work begins.
A relay, fan or gasket is modest. A defrost assembly, board or compressor costs more.
Parts depend on which manufacturer built the fridge. The model number tells us.
Many Kenmores are older. Under about 10 years and a single part, repair is usually right. Older, and we compare with replacement.
If you rent, the landlord may need to approve the cost, so we can give a written quote.
Common parts are widely available. Older or discontinued parts may take longer, and we tell you first.
When comparing companies, ask whether the diagnostic fee is credited toward the repair, and whether parts and labor are in the quote.
| Job | Typical range | What it depends on |
|---|---|---|
| Fan motor, relay or thermostat | $95 to $300 | Part, model and access |
| Ice maker assembly | $120 to $500 | Basic or in-door unit |
| Control board or compressor | $500 to $1,000+ | Model and age |
General US market estimates from published cost guides (Fixr, EasyBear), not a Fridge Masters quote. Our quote comes after we diagnose your fridge.
Start with the vents, the coils and the settings, and look at the display for a mode that stops cooling. If it is running but warm, the usual causes are a failed evaporator fan, frost blocking the airflow, a bad thermostat or sensor, a start relay or a leaking door seal. The exact parts depend on who built your Kenmore, so give us the full model number and we will tell you what to expect.
A freezer that will not freeze can have a leaking door or lid seal, dirty coils, a failed fan, a defrost fault, or a start relay or compressor problem. Put a thermometer inside. Food is safe at 0°F or below, and it softens above about 10°F. Check the seal and the coils, and look for frost. If the temperature is rising, move food and call us.
Kenmore is a private-label brand, and its refrigerators have been built by several manufacturers over the years, including Whirlpool, LG, Samsung and Electrolux. So the inside of a Kenmore depends on the model. The full model number, on a label inside the fridge, tells us the family and the parts.
It is on a label inside the fridge, usually on the side wall near the top or above the crisper drawers, or sometimes behind the ice bin. A full Kenmore model number has three digits, a period and more digits. Take a photo of the label and send it to us, and we can identify the maker and check parts.
Many do, and the codes follow the maker's platform. A Kenmore built by LG may show Er codes, one built on a Whirlpool platform may show Cooling Off or an indicator light, and others show none. Send us the code and the model number. Our LG, Whirlpool, Samsung and Frigidaire pages list the common codes from those makers.
Check the freezer is near 0°F, the water supply is open and the filter is not more than about 6 months old. A frozen fill tube and a failed inlet valve are the common faults. The exact steps depend on the maker, so give us the model number. If it is still empty after 24 hours, call us.
Usually yes if the fridge is under about 10 years old and the fault is a fan, relay, thermostat, valve or gasket. If the repair costs more than half of a comparable new fridge, replacing is better value. Many Kenmores are older, so a compressor on an old one is often a closer call. We give you both numbers.
Usually, yes. Many Kenmore refrigerators use common parts from the maker's platform, so a fan, relay, thermostat or gasket is widely available. Older or discontinued models can be harder, and we tell you before you commit. The model number lets us check availability before the visit.
The freezer makes the cold, and a fan pushes some into the fridge. If the freezer is fine and the fridge is warm, the air is not getting through. A failed evaporator fan, a blocked vent, a stuck damper or a failed defrost heater are the usual causes. Look at the freezer back wall for frost.
No. We are an independent refrigerator repair company, not affiliated with or endorsed by Kenmore or any manufacturer. We repair Kenmore refrigerators using the real maker's published guidance as a reference, and we tell you honestly if a warranty may be worth checking before you pay.
Yes. Kenmore Elite is a higher-end Kenmore line, and some models have been built by other major makers. The model number tells us which, and we repair it accordingly. Give us the model number and what the fridge is doing when you call.
Yes. We repair Kenmore refrigerators across Fort Myers and nearby areas, including Cape Coral, Estero, Lehigh Acres and Bonita Springs. Give us the full model number and what the fridge is doing when you call, and we plan the visit.
Straight answers to what Fort Myers owners ask about their Kenmore refrigerators. Not seeing your question? Call and ask.
Ask the local teamWe're here to assist you with any fridge repair needs. Our team responds promptly to inquiries and is available for service.